Take these steps to investigate and work toward a resolution:

  1. Listen to your child. Pay close attention to your child’s comments and ask questions to find out what’s going on at school. Keep your mind open as you listen—there are always two sides to every story.
  2. Never criticize the teacher or the school in front of your child. This may cause more problems—like your child disliking school and being defiant to teachers.
  3. Decide if you should contact the school. Right after school, at the end of a long day, might not be the best time to talk about strong feelings. Allow a cooling off period before you decide how serious a problem really is.
  4. Talk directly to the teacher in person or by phone.
  5. Check out facts before drawing conclusions. Is the teacher aware of your child’s difficulty? Has your child misunderstood her intentions?
  6. Explore solutions. Discuss what you, your child and the teacher can do to solve the problem.
  7. Contact other school personnel if the problem doesn’t get solved in this way.
  8. Approach each step with respect for all persons involved. This will help your child learn to cope constructively with problems throughout her life.

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